A team member has been showing signs of great personal distress: crying at work, snapping at colleagues, having heated phone conversations. As Team Facilitator, what should you do?

  • Give the team member space and time to deal with their personal issues.
  • Tell the others on the team that their teammate needs some emotional support.
  • Notify the team member’s manager of your observations and ask the manager for help.
  • Ask the team member if they would like to talk about what might be going on with them personally.
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