Home » HubSpot Inbound Certification » True or false? NPS is calculated by subtracting the detractors percentage from the passives percentage. True or false? NPS is calculated by subtracting the detractors percentage from the passives percentage. by Editorial Staff Advertisement 5shares Facebook LinkedIn Pinterest Twitter Email True False Join our listSubscribe to our mailing list and get interesting stuff and updates to your email inbox. Thank you for subscribing.Something went wrong.We respect your privacy and take protecting it seriously