When should a company create multiple customer journey maps?

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Here is the answer of the question: When should a company create multiple customer journey maps?

  • If they sell to multiple personas that go through different processes
  • If they sell multiple products or services
  • If they have multiple customer-facing teams
  • Never

The above question is related to “HubSpot Service Hub Software Certification“. You can find all the updated questions and answers related to to “HubSpot Service Hub Software Certification” on the “HubSpot Service Hub Software Certification” page. If you find the update in question or answers, do comment on this page and let us know. We will update the answers as soon as possible.

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