You received some feedback that your team thinks you missed some vital micro-moments. What do you do to find the ones you missed? (Duplicate 2)

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  • Rule out signals such as likes, comments, browse behavior, and reading an article
  • Try to speak to every moment your customers may be using their smartphones and devices
  • Go back to your search data and try to anticipate all the questions your customers may have
  • Disregard the feedback and trust that your instincts are correct
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