Question: An advertiser notices their campaign has a high click-through rate but a low ROAS. Which conclusion about their conversion funnel is most likely accurate?
- They're successfully engaging shoppers but failing to convert them into buyers
- Their ad creative needs to be more attention-grabbing
- They are engaging the wrong audience
Explanation
A high click-through rate (CTR) shows that the ad is attracting shopper interest and driving traffic. Low ROAS indicates that the revenue generated from that traffic is not keeping pace with ad spend. Together, these signals point to a conversion-stage issue after shoppers click. The likely planning response is to review product detail pages, offers, audience intent, and lower-funnel tactics.
Why the other options are incorrect
Ad creative is less likely to be the main issue because the high click-through rate shows the ad is already attracting engagement.
Wrong audience may be a factor, but the clearest signal is that engaged shoppers are not converting efficiently after the click.
Source for verification
https://advertising.amazon.com/library/guides/basics-of-success-understanding-amazon-advertising
https://advertising.amazon.com/library/guides/measure-improve-campaigns
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Amazon Ads Campaign Planning Certification" page.
