Question: You just started using Google My Business and you want to see how many of your customers have been interacting with your business online. What feature can you use to access this information?
- Insights
- Google My Business data reporting
- AdWords Express
- Location tracking
Explanation
Insights shows how customers find and interact with a business online. It provides activity data such as searches, profile views, calls, direction requests, and website visits. These metrics help show whether people are engaging with the Business Profile after finding it on Google. This feature is used to review customer interaction data from the business profile.
Why the other options are incorrect
Google My Business data reporting is not the named feature used for viewing customer interaction metrics.
AdWords Express is for simplified advertising, not profile interaction reporting.
Location tracking is not the standard Google Business Profile feature for online customer activity data.
Source for verification
https://support.google.com/business/answer/9918094
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Google My Business Basics" page.