Question: Juan wants to claim an existing listing for his business. What does he need to do to get started?
- Start a new listing and request to merge it with the existing listing
- Click on the listing and start editing his business information
- Request a verification postcard with a code to access his listing
- Log in to Google My Business, search for, and select his listing
Explanation
A business owner starts by signing in to Google Business Profile and finding the existing profile. Selecting the existing profile begins the ownership process for that location. This approach helps avoid creating duplicate profiles for the same business. After access is requested, Google may require verification to confirm that the person is authorized to manage the profile.
Why the other options are incorrect
New listing can create a duplicate profile instead of claiming the existing one.
Editing business information is not available until management access is granted.
Verification postcard may be part of the process later, but it is not the first step for claiming an existing profile.
Source for verification
https://support.google.com/business/answer/2911778?hl=en
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Google My Business Basics" page.