Question: Lamin has requested and is awaiting his verification code, when he realizes he needs to edit some of his business information. What should he do next?
- Edit his listing and request a new verification code
- Edit his listing and enter the verification code when he receives it
- Call Google support so they can edit his business information
- Re-start the process to claim his listing and request a new verification code
Explanation
Verification code validity depends on the business details submitted when the code was requested. Changing key information such as business name, address, or category can make the original code unusable. A new code is needed so Google can verify the updated Business Profile information. This keeps the verification process tied to the correct business identity and location.
Why the other options are incorrect
Enter the verification code is incorrect because edits to key details can invalidate the original code.
Google support is incorrect because profile owners can edit business information directly.
Re-start the process is incorrect because the existing profile does not need to be claimed again.
Source for verification
https://support.google.com/business/answer/7107242?hl=en
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Google My Business Basics" page.