Question: What routine practice can help safeguard customer trust about data handling?
- Allowing broad data access to minimize delays
- Limiting security alerts to prevent employee disruption
- Conducting regular audits of system access
- Addressing data concerns in response to customer complaints
Explanation
Regular access reviews help ensure customer data is only available to users who still need it. HubSpot supports this through user permissions, which control what each user can view, edit, export, or manage. HubSpot also provides audit logs for reviewing account activity and monitoring security-related user actions. Routine access audits reduce unnecessary exposure and help maintain responsible data handling. This supports customer trust because data protection is treated as an ongoing practice.
Why the other options are incorrect
Broad data access increases risk because more users can access customer information than necessary.
Limited security alerts weakens visibility into account activity and potential issues.
Customer complaints are reactive and do not prevent data handling problems before they occur.
Source for verification
https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide
https://knowledge.hubspot.com/account-management/view-and-export-account-activity-history
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