Question: You’re evaluating a new AI visibility tool for your team. The vendor provides a demo showing impressive-looking visibility scores but can’t explain how many prompts they run, how frequently they test, or how their scoring methodology works. How should you proceed?
- Adopt the tool, since any AI visibility data is better than none.
- Adopt the tool and supplement it with your own manual testing to validate the scores.
- Reject the tool and prioritize tools that can explain how they calculate their numbers.
- Reject the tool and continue to track only search performance metrics since research shows AI responses are too inconsistent to measure.
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