Question: Which of the following isn't a task type in HubSpot?
- To-do
- Call
- SMS
Explanation
In HubSpot, the official task types include To-do, Call, and Email, which help sales reps organize and track follow-up activities. SMS is not a recognized task type within the system and cannot be assigned as a task. Using proper task types ensures consistent tracking and reporting of sales activities in the CRM.
Why the other options are incorrect
To-do is a valid task type for general follow-ups.
Call is a valid task type for scheduled or logged calls.
Email is a valid task type for tracking email outreach.
Source for verification
HubSpot Knowledge Base – Create and manage tasks
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