Question: Which of the following is NOT a method you can use to create a workflow?
- You can create a workflow from scratch, customizing the enrollment triggers, branches, and actions as you go.
- You can create a workflow from an objective-based template, so it comes preloaded with actions that will help you meet your goal.
- You can create a workflow from a template, so it comes preloaded with actions relevant to how you and your team interact with customers.
- You can create a workflow from an import, so you can build a workflow based off of a campaign you’ve built in a different software.
Explanation
HubSpot supports creating a workflow either From scratch or From template. A workflow built From scratch lets you configure enrollment triggers, branches, and actions as part of the setup process. HubSpot also provides a template library with prebuilt workflows, and those templates can be filtered by function or objective to match a business goal. HubSpot does not document creating a workflow from an external import, so that is not a supported workflow creation method. HubSpot Knowledge Base+1
Why the other options are incorrect
A) This is a valid HubSpot method because From scratch lets you build the workflow by configuring triggers and actions yourself. HubSpot Knowledge Base+1
B) This is valid because HubSpot’s template library includes workflows that can be filtered by objective and used as prebuilt starting points. HubSpot Knowledge Base
C) This is valid because HubSpot supports creating a workflow From template, with actions already aligned to common process goals and customer interactions. HubSpot Knowledge Base
Source for verification
https://knowledge.hubspot.com/workflows/create-workflows
https://knowledge.hubspot.com/workflows/create-workflows-from-scratch
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