Question: Select the true statement(s).
- Professional and Enterprise users have workflows so they can automate marketing statuses. These are the only tiers that marketing statuses are relevant to.
- Your contact’s marketing status is relevant no matter your tier as non-marketing contacts are always suppressed from marketing email sends.
- Professional and Enterprise users have workflows so they can automate marketing statuses. Starter users can’t automate marketing statuses, but must also select a limit to marketing contacts.
- Starter, Professional, and Enterprise users must select a limit to the number of marketing contacts. These users all have the ability to automate the setting of a contact’s marketing status.
Explanation
HubSpot marketing contact status determines whether a contact is eligible to receive marketing emails. Contacts set as non-marketing are suppressed from marketing email sends regardless of subscription tier. Workflows can automate marketing status changes in Professional and Enterprise accounts. Starter accounts still use marketing contacts, but they do not have workflow-based automation for changing that status.
Why the other options are incorrect
Only Professional and Enterprise relevance is incorrect because marketing contact status affects email send eligibility across tiers.
All tiers can automate marketing status is incorrect because workflow-based automation is not available to all tiers.
Source for verification
https://knowledge.hubspot.com/records/use-marketing-contacts
https://knowledge.hubspot.com/workflows/set-contacts-as-marketing-with-a-workflow
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