Question: Which of the following is an example of force?
- Happy customers
- Automatic data entry
- Manual data entry
- Pipeline meetings
Explanation
In the flywheel model, force is what adds momentum to business growth. Positive customer experiences can create referrals, repeat business, and advocacy that help the flywheel spin faster. This aligns with Frictionless Sales because sales teams should remove obstacles that prevent buyers from becoming successful customers. Strong customer outcomes create energy for future growth rather than ending at the point of sale.
Why the other options are incorrect
Automatic data entry reduces friction by saving time, but it does not directly add force to the flywheel.
Manual data entry creates friction because it slows salespeople down with low-value administrative work.
Pipeline meetings can support sales management, but they are not a direct source of flywheel momentum.
Source for verification
https://www.hubspot.com/flywheel
https://academy.hubspot.com/courses/frictionless-sales
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