Question: True or false? Some tasks that can be automated should still be done manually to ensure your salespeople have full control and ownership over them.
- True
- False
Explanation
The Enable phase is not about automating every task without judgment. Some responsibilities require human context, relationship awareness, or careful review before action is taken. Automation should remove unnecessary friction while preserving control where sales judgment affects the buyer experience. The frictionless selling framework prioritizes efficiency without weakening the quality of sales interactions.
Why the other options are incorrect
False is incorrect because automation should be applied selectively when it improves efficiency without reducing sales effectiveness.
Source for verification
https://academy.hubspot.com/lessons/enable-your-sales-team
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