Question: Agency professionals must contact Amazon to request access to their clients' Seller Central accounts.
- False
- True
Explanation
Agency access to a seller account is managed by the seller through Seller Central permissions, not by contacting Amazon. Account administrators can invite users and assign permissions based on the tasks the agency needs to perform. This keeps access controlled by the account owner rather than Amazon Ads support. In Amazon Ads retail workflows, access depends on the seller granting the correct role or permission set.
Why the other options are incorrect
True is incorrect because agency professionals do not need Amazon to request access on behalf of the seller.
Source for verification
https://sell.amazon.com/tools/seller-central
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Amazon Ads Retail Certification" page.