Author name: Pankaj Jangir

Question: How could you use an If / Else branch in a customer journey to build a strong post-purchase campaign? […]

Question: What is one of the key benefits of the add or remove tag action in Mailchimp’s Customer Journeys? Tags

Question: True or false: With the send email action in Mailchimp’s Customer Journeys, you can build an email using a

Question: One of your clients wants to try building a customer journey on their own. What are some features you

Question: True or false: To help you develop more complex customer journeys, Mailchimp’s Marketing API can collect information from your

Question: How can the Tags endpoint help you build more personalized customer journeys? Select 2 Correct Responses It can tell

Question: How can the Events endpoint help you build more personalized customer journeys? Select 2 Correct Responses It can tell

Question: True or false: Because customer journeys allow you to add or remove tags from contacts at every step within

Question: Fill in the blank: The first step in Mailchimp’s 3-step framework to develop an email automations strategy is "Identify

Question: Where should you go in your Mailchimp account if you want to build a single-step email automation instead of

Question: Reminding a customer to complete a purchase after abandoning their cart is an example of which type of email

Question: When helping a client build a series of automations or customer journeys, it’s important to prioritize the automations you