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Here is the answer of the question: In order to assess customer service agent performance, which of the following reports should you look at?
- Ticket close total by rep
- Ticket totals over time
- Ticket totals by source
- Knowledge base article views
The above question is related to “HubSpot Service Hub Software Certification“. You can find all the updated questions and answers related to to “HubSpot Service Hub Software Certification” on the “HubSpot Service Hub Software Certification” page. If you find the update in question or answers, do comment on this page and let us know. We will update the answers as soon as possible.
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