Question: Select all that apply. What channels can you connect to HubSpot?
- Calling
- Forms
- Team email
- Instagram messenger
Explanation
HubSpot Service Hub allows intake from calling, forms, and team email, centralizing customer inquiries into the help desk. These channels ensure all tickets are captured, tracked, and routed efficiently. Social messaging platforms like Instagram Messenger are not natively supported for ticket intake. Centralized intake improves ticket management and response efficiency.
Why the other options are incorrect
Instagram messenger: HubSpot does not natively support Instagram DMs as a ticket intake channel.
Source for verification
HubSpot Ticket Intake Channels
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