Question: True or False: You should never ask your customers for a review of your business.
- True
- False
Explanation
Requesting reviews supports inbound marketing because customer feedback can create trust through authentic social proof. HubSpot’s customer feedback surveys help businesses collect input from customers in a structured way. Review requests should be timely, respectful, and easy to complete. This approach helps future customers evaluate the business using real customer experiences.
Why the other options are incorrect
True is incorrect because asking customers for feedback can be appropriate when the request is helpful and respectful.
Source for verification
https://knowledge.hubspot.com/customer-feedback/create-and-send-customer-satisfaction-surveys
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "HubSpot Inbound Marketing Optimization" page.
