Question: Which of the following is an example of an edge system?
- CRM
- Email templates
- SLA
- Jobs to Be Done
Explanation
An edge system supports sales enablement by providing tools or resources that enhance execution but are not foundational technology. Email templates help sales teams communicate efficiently and consistently without being part of the core system like a CRM. Edge systems improve productivity and enablement but rely on core systems for data and workflow integration.
Why the other options are incorrect
A) A CRM is a core system, providing foundational customer data and pipeline management.
C) SLAs define processes and responsibilities, not a system or tool.
D) Jobs to Be Done is a framework for understanding customer motivations, not a system.
Source for verification
HubSpot Sales Enablement Technology Guide
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