Question: Your customer, an advertising agency, wants to create automated rules in Search Ads 360 for all the campaigns associated with their agency--but they can't see all their campaigns. What's one reason this might be happening?
- Some accounts are managed within manager accounts, and you have submanager account access.
- All accounts are managed within submanager accounts, and you have submanager account access.
- Some accounts are managed within manager accounts, and you have campaign access.
- All accounts are managed within campaigns, and you have campaign-only access.
Explanation
Submanager account access limits visibility to the accounts placed under that submanager in the Search Ads 360 hierarchy. If some customer accounts sit under a higher manager account or a different submanager, those campaigns will not appear. Automated rules can only be created for campaigns within the user’s accessible account scope. The issue is caused by account hierarchy and permission level, not by the rule setup itself.
Why the other options are incorrect
All accounts managed within submanager accounts is incorrect because submanager access would show the campaigns inside that assigned submanager scope.
Campaign access is incorrect because campaign-level access does not explain missing accounts managed higher in the hierarchy.
Campaign-only access is incorrect because accounts are not managed within campaigns in the Search Ads 360 hierarchy.
Source for verification
https://support.google.com/sa360/answer/9158072?hl=en
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