Question: If a sales team doesn’t have a good onboarding program for its new hires, which phase of the frictionless selling framework will be most helpful to them?
- Enable
- Align
- Transform
Explanation
Transform focuses on creating a culture of learning that helps salespeople improve continuously. A strong onboarding program gives new hires the knowledge, process understanding, and coaching support needed to become productive. Poor onboarding creates performance inconsistency because reps begin without a clear path to success. This phase addresses long-term team development rather than only immediate task efficiency.
Why the other options are incorrect
Enable focuses on removing internal friction from daily selling activities, not primarily on new-hire development.
Align focuses on matching the sales process to the target buyer, not primarily on onboarding salespeople.
Source for verification
https://academy.hubspot.com/lessons/transform-your-sales-team
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