You're the Chief Marketing Officer (CMO) at a large retailer where teams have historically worked in silos. Your goal is to incorporate online and offline KPIs into your marketing strategy. Which three of these things should you do when creating a holistic online-to-offline strategy? Choose three.

Question: You're the Chief Marketing Officer (CMO) at a large retailer where teams have historically worked in silos. Your goal is to incorporate online and offline KPIs into your marketing strategy. Which three of these things should you do when creating a holistic online-to-offline strategy? Choose three.

  • Suggest organizational changes to meeting structure, media budgets and KPIs.
  • Incentivize teams with unified goals and KPIs
  • Get to know different teams and what they're measuring to track against their goals
  • Set separate goals and KPIs for each team
  • Encourage siloed organizational structure, budgets, and meetings

The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "Grow Offline Sales Certification" page.

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