evaluate this sla marketing will generate five qualified leads each month and sales will contact each of them within 12 hours 5200

Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

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  • This SLA’s requirements focus on the wrong activities.
  • This SLA’s requirements aren’t specific enough.
  • This SLA is missing a requirement.
  • No change needed.
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