Question: Fill in the blank: A negative persona is a person who_______.
- isn't a good fit for your business.
- speaks negatively about your business.
- is the exact opposite of your buyer persona.
- you have not gotten the chance to talk to.
Explanation
A negative persona identifies people who are unlikely to benefit from the business or become successful customers. It helps marketing and sales avoid spending resources on poor-fit contacts. This supports better segmentation because effort can be focused on audiences with stronger alignment. In inbound marketing, excluding poor-fit audiences helps improve relevance, efficiency, and customer experience.
Why the other options are incorrect
Negative speaker describes sentiment about a business, not fit as a target audience.
Opposite persona is too simplistic because poor fit is based on specific mismatch patterns, not a direct opposite profile.
Uncontacted person describes lack of research access, not whether someone is a good fit.
Source for verification
https://knowledge.hubspot.com/settings/create-and-edit-personas
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "HubSpot Inbound Marketing Certification" page.
