Question: "How do you use our app today?" is an example of a _________ question.
- Flexible
- Focused
- Inappropriate
- Quirky
Explanation
A narrow prompt keeps customer research centered on one clear behavior or use case. It asks for a specific current action rather than broad opinions, jokes, or unrelated details. This helps produce usable feedback because the response can be tied to how someone actually interacts with the product. Clear prompts also reduce confusion during exploratory conversations.
Why the other options are incorrect
Flexible is incorrect because the prompt is not broad or open across many possible topics.
Inappropriate is incorrect because the prompt is relevant and suitable for product research.
Quirky is incorrect because the prompt is practical, not unusual or playful.
Source for verification
https://academy.hubspot.com/lessons/understanding-customers-generating-insights
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