True or false? HubSpot only shows you contacts who have hard-bounced

Question: True or false? HubSpot only shows you contacts who have hard-bounced

• True
• False

Explanation

HubSpot shows more than only contacts with a hard bounce. The email tools export can include contacts who have unsubscribed, bounced, or reported email as spam. These categories represent contacts who are ineligible or unsafe for future marketing email sends. This visibility helps manage deliverability and protect sender reputation.

Why the other options are incorrect

True is incorrect because HubSpot can show unsubscribed contacts, bounced contacts, and spam reporters.

Source for verification

https://knowledge.hubspot.com/marketing-email/how-can-i-delete-contacts-who-have-unsubscribed-or-hard-bounce

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