Question: True or false? You can import contacts into HubSpot that are opted-out of communication.
- True
- False
Explanation
HubSpot supports importing contacts as opted out by using an opt-out list. This records that the contacts should not receive future marketing emails from the account. The process relies on the contact’s Email value so HubSpot can identify which records need the opt-out status. This allows historical unsubscribe or hard bounce data to be carried into HubSpot without sending communication to those contacts.
Why the other options are incorrect
False is incorrect because HubSpot provides an import path specifically for contacts who should be opted out of email.
Source for verification
https://knowledge.hubspot.com/marketing-email/import-an-opt-out-list
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