Question: What are three ways that you can help build a better consumer experience to drive action? Choose three.
- Let shoppers buy online and pick up in-store.
- Provide relevant and up-to-date information, such as store address, hours, locations, and in-stock products.
- Simplify the shopping experience by providing minimal information.
- Adopt a single channel experience (online only or offline only).
- Offer an easy checkout process.
Explanation
A better consumer experience depends on reducing friction and giving shoppers accurate information before they act. A simple checkout process helps shoppers complete purchases with fewer steps. Store pickup options connect online product discovery with local fulfillment through local inventory ads and free local listings. Accurate product data and store information help shoppers make decisions based on current availability, location, and hours.
Why the other options are incorrect
Minimal information is incorrect because shoppers need complete and accurate details to make confident purchase decisions.
Single channel experience is incorrect because limiting shoppers to only online or offline paths reduces convenience and purchase flexibility.
Source for verification
https://support.google.com/merchants/answer/14615117
https://support.google.com/merchants/answer/9158778
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the "AI-Powered Shopping ads Certification" page.