Advertisement Here is the answer of the question: You can do all of the following from a ticket record EXCEPT: Make a call Send an … Click to read the article
Advertisement Here is the answer of the question: True or false? Through ticket automation, you can move a ticket from one stage to another based … Click to read the article
Advertisement Here is the answer of the question: Which of the following is an example of when you should use a restricted knowledge base? If … Click to read the article
Advertisement Here is the answer of the question: A service level agreement is a(n) Ticket pipeline Commitment between a service provider and a client Understanding … Click to read the article
Advertisement Here is the answer of the question: What is a snippet? A reusable text block An email template The bit of text on a … Click to read the article
Advertisement Here is the answer of the question: True of false? You can edit the NPS question in HubSpot. True False The above question is … Click to read the article
Advertisement Here is the answer of the question: Fill in the blank: You should use NPS instead of customer satisfaction survey when you want to understand … Click to read the article
Advertisement Here is the answer of the question: How do you calculate NPS? Percentage of promoters minus percentage of passives Percentage of promoters minus percentage … Click to read the article