Lily sees a negative post on Twitter about her vintage clothing business: “Received my #VintageLily dress today only to find the zip was broken! #lousyservice #vintagewoes” How do you think she should respond?

Here is the answer of the question: Lily sees a negative post on Twitter about her vintage clothing business: “Received my #VintageLily dress today only to find the zip was broken! #lousyservice #vintagewoes” How do you think she should respond?

• “So sorry to hear that $1 DM me so that we can get that dress fixed up as soon as possible.”
• “$1 – We’ve never had our zips break before. Did you pull it too quickly?”
• “$1 That’s a shame, sometimes the zips just break.”

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